Digital Transformation Manager

Turning manual operations into systems people actually trust.

12+ years leading IT operations, business process analysis, and product development — translating messy real-world workflows into dashboards, platforms, and processes that scale across branches and thousands of users.

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(disarankan rasio 3:4)
12+Years Experience
60+Team Members Led
11,000+Active Users Served
34Branch Locations
01 — Profile

Where strategy meets execution

A blend of business analysis, system design, and hands-on project leadership.

I lead enterprise technology initiatives that bridge the gap between business needs and technical execution — from requirement gathering and process mapping to deployment, training, and continuous improvement.

My experience spans large-scale digital transformation projects, including workforce monitoring systems, reporting dashboards, digital checklists, and project tracking platforms — supporting operations across 34 branches with project budgets up to IDR 1.2 Billion.

I work closely with cross-functional teams — implementation specialists, developers, UI/UX designers, and testers — to make sure solutions are not just built, but adopted.

Business Process Analysis BRD / FSD BPMN Workflow Design Agile & Scrum UAT Change Management Stakeholder Management
Team led50 Implementation Specialists
Development team6 Developers
Design team4 UI/UX Designers
QA team3 Testers
CertificationsISO 27001 · ISO 9001 · ISO 45001
02 — Career

Professional experience

From web administration to leading enterprise-wide digital transformation.

Sep 2019 – Jun 2026

PT Primajasa Tunas Mandiri

IT Manager / Project Manager / Product Manager
  • Lead IT operations, software development initiatives, and digital transformation programs
  • Conduct business process analysis and identify automation & optimization opportunities
  • Translate business requirements into functional solutions, workflows, and roadmaps
  • Coordinate stakeholders, vendors, developers, designers, testers, and implementation teams
  • Lead UAT, deployment, user training, and continuous improvement activities
2018 – 2019

PT Maxima Pesona Pratama

Project Leader
  • Managed e-commerce operations and project execution activities
2016 – 2018

PT Seecth Indonesia Utama

Technical Manager
  • Managed technical operations and maintenance services across 34+ branch areas
2014 – 2016

PT Indo Belanja Mandiri

Project Manager
  • Managed client-based web application projects and development teams
2012 – 2014

Speedcreed

Web Administrator
  • Managed website operations, content administration, and performance optimization
03 — Portfolio

Systems & platforms delivered

Hover to preview. A selection of enterprise systems, company profiles, and design work.

Operational and Complaint Management dashboard
1/2
Enterprise System

Operational & Complaint Monitoring

Corrective action tracking and multi-project complaint management with real-time analytics.

HCMS Employee Management System interface
Enterprise System

HCMS — HR Management System

Employee directory, roles, and privilege management.

Inventory and Stock Management System dashboard
Enterprise System

Inventory & Stock Management

Stock tracking with visual receipt/disbursement reports.

E-Classroom Recruitment and Learning Management System login
Enterprise System

E-Classroom (Recruitment & LMS)

Recruitment workflow with training and certification modules.

Contract and Legal Management Dashboard
1/2
Enterprise System

Contract & Legal Management

Contract value tracking, document status, and employee placement overview.

Attendance and Workforce Monitoring System dashboard
1/2
Enterprise System

Attendance Monitoring System

Real-time workforce attendance statistics and employee data management.

Speed Creed automotive community website hero
1/2
Company Profile

Speed Creed Community Site

Company profile with events, garage marketplace, and store integration.

Pest control services company profile website
Company Profile

Pest Control Company Profile

Full service catalog with warranty and client pages.

Heel and Toe e-commerce company profile website
Company Profile

Heel & Toe Online Store

Product landing with categories, promo banners, and blog navigation.

F&B crepes brand company profile website
Company Profile

F&B Brand Website

Menu showcase and ordering page for a food & beverage brand.

Brand merchandise and campaign design collection
Design Graphic

Brand & Campaign Design

Merchandise, banners, and social campaign visuals.

IT support technician repairing laptop hardware
IT Support

Banking Equipment Maintenance

Hands-on repair and maintenance for banking IT devices.

04 — Toolkit

Skills & competencies

Methodology, technical fluency, and tools used in daily delivery.

Business & Process Analysis

  • Process Mapping (As-Is & To-Be)
  • Gap Analysis & Process Improvement
  • Business Requirement Documentation (BRD)
  • Functional Specification Documentation (FSD)
  • User Story & Workflow Design

Project & Product Leadership

  • Agile & Scrum
  • Solution Design & System Planning
  • Stakeholder Workshop Facilitation
  • Change Management & User Adoption
  • User Acceptance Testing (UAT)

Technical & Tools

  • Web & Mobile App Development
  • System Integration
  • Database & Reporting Systems
  • AI Productivity Tools & Prompt Engineering
  • Microsoft Office, Canva, Documentation

Let's talk about your next project.

Open to roles in Digital Transformation, IT Management, Business Process Analysis, and Product Management — based in Jakarta, open to remote/hybrid.

Emailakbarkadabra711@gmail.com Phone / WhatsApp0896-7572-5506 LocationJakarta, Indonesia